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Well in the picture you see a v60 series phone but it says it is Compatible. So I figured a T720
would fit as did other I now have learned. Well I have been a ebay shopper for a long time and
never had a problem with any items until now. This item did not even ship until 10 days after I
paid. When it arrived the Desktop Charger was not for a T720. I emailed them and it took 4 days for
them to reply ( Im on my 3rd email back to them ) This is what they wrote to me.
>Dear Peter,
> The charger you received actually would work with the
> T720. Please take out the middle part of the charger.
> After you take that part off the charger would be
> compatible with the T720. It will work, please try to
> charge the phone. If you have any other questions
> please contact us at (888) 891-CITY. Thank you.
> > Johnny,
> Eforcity Customer Service
I wrote back:
> Johnny,
> So are you saying that the Item you sell for the
> T720 has to be rigged to work with it?
> There is no support for the phone and it sits on the
> plug with out that piece.
> I hope you can provide me with the correct insert
> for the charger for use
> with a T720. I feel that if I'm to do as
> you suggest " After you take that part off the
> charger would be compatible
> with the T720" I could damage my phone.
> I hope we can come to an agreement with this and
> find a way to resolve this.
Reply: Dear Peter, Have you tried charging the phone on the charger?
The phone should hold in place and is compatible. It will not damage your phone in any way.
As stated the charger would be compatible. Please do try to charge the phone.
There should be no problem with the phone being charged.
Johnny,
Eforcity Customer Service
Now on enforcetrading website is a page with that charger..
Desktop Charger
No place does it state a T720 will fit. No page on that site is that Charger sold for a T720.
I feel as if I was ripped off. Yes I do know not for a lot of $$$ but it is my $$ and others
that were ripped off feel the same.
NOW THIS WAS MY REPLY TO THE LAST EMAIL:
T0: Johnny @ eForcity Corporation I am a very disappointed customer at this point.
What is your idea of compatible?
compatible adj
1: able to exist and perform in harmonious or agreeable combination;
"a compatible married couple";"her deeds were compatible with her ideology"
[ant: {incompatible}]
2: having similar disposition and tastes; "a compatible married couple";
"with their many similar tastes, he found her a most sympathetic companion"
[syn: {sympathetic}]
3: (computers) capable of being used with or connected to other devices
or components without modification [ant: {incompatible}]
4: (of a couple) existing together harmoniously [syn: {well-matched}]
5: capable of forming a homogeneous mixture that neither separates nor is altered
by chemical interaction From The Free On-line Dictionary of Computing (09 FEB 02) [foldoc]
Websters Defines as: Main Entry: com*pat*i*ble
Pronunciation: k&m-'pa-t&-b&l Function: adjective Etymology: Middle English,
from Middle French, from Medieval Latin compatibilis, literally, sympathetic,
from Late Latin compati Date: 15th century
1 : capable of existing together in harmony
2 : capable of cross-fertilizing freely or uniting vegetatively
3 : capable of forming a homogeneous mixture that neither separates nor is
altered by chemical interaction
4 : capable of being used in transfusion or grafting without immunological reaction
(as agglutination or tissue rejection)
5 : designed to work with another device or system without modification; especially : being a computer designed
to operate in the same manner and use the same software as another computer
By your definition: A size 9 1/2 shoe would fit me if I took out the insole
and did not wear socks.
By displaying the Picture in your add with a Phone sitting
in a the Desk top charger, you are showing how a phone is designed to fit in
the charger base. You did not post a photo of a T720 just sitting on the connector.
I now feel you are deliberately misleading with your ad, by the two responses
I have received telling me the same thing. To resolve this problem I would like
to do one of the following:
1. Refund my Paypal the amount you list on your
website for the sale price $4.99 for that item and send me a sticker you printed
from stamps.com for for the BOX and the returned Desktop Charger Base and I
will mail it back to you (it only cost you 2.10 to ship it to me). I will leave
a Positive feedback for the items I received that were satisfactory.
2. Refund my Paypal the amount you list on your website for the sale price $4.99 and I
toss it in the trash. I will leave a Positive feedback for the Items I received
that were satisfactory.
/r Peter
Well I just got a Email from Eforcity
----------------------------------------------------------------------------------------
Dear Peter,
We do apologize for any inconvenience. The phone
however would work with the charger. What you can do
is take advantage of our 30 day exchange or store
credit policy. If you are not satisfied with your
item you can return it to us for store credit or
exchange for other item(s). If you want you can also
try the charger out for 2 weeks, if it does break off
you can return it to us and we can exchange it or give
you store credit for the item.
What you can do is fill out the form in back of the
invoice and put the invoice form and the item back
into the box. Seal up the box and put "return to
sender" you should not get charged for returning the
item back to us.
If you have any questions you may contact us back at
(888) 891-CITY Thank you.
Johnny,
Eforcity Customer Service
---------------------------------------------------------------------------------------
Look and see Current Ebay auctions for Desktop Charger/2in1 DATA CABLE Motorola
T720 I'm giving them until Tuesday to contact me! Since Monday is MLK day.
After that, let the papaework fly.
UPDATE: As of today, I have contacted 20 people that have purchased the Desktop charger
from this company, and feel as if the company was misleading
at least. A 21st person just did BUY now and I contacted them to let them know.
Ok Email between them and me have stopped. I contacted the BBB
in that area to see if they are a member and to notify them of this problem.
I also feel they might be dealing with Mail Fraud by:
What you can do is fill out the form in back of the
invoice and put the invoice form and the item back
into the box. Seal up the box and put "return to
sender" you should not get charged for returning the
item back to us.
I'm sure the US Postal Service will look into this also.
A seller on ebay enforcetrading has been advertising this Desktop Charger as Compatible for a T720.
